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Privacy Policy
This Privacy Policy describes how shop.turfspa.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
If you have questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@theturfspa.com or by mail:
TurfSpa LLC, 101 Main St, Suite G, Seal Beach CA 90740, United States
Collecting Personal Information
When you visit the Site, we collect information about your device, interactions with the Site, and information necessary to process your purchases. Additional information may be collected if you contact us for customer support. "Personal Information" refers to any identifiable individual data.
Device Information
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Purpose: To load the Site accurately and perform analytics to optimize it.
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Source: Collected automatically using cookies, log files, web beacons, tags, or pixels.
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Disclosure: Shared with our processor Shopify.
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Personal Information Collected: Web browser version, IP address, time zone, cookie information, viewed sites/products, search terms, and interactions with the Site.
Order Information
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Purpose: To provide products/services, process payments, arrange shipping, provide invoices/order confirmations, communicate with you, screen for fraud, and provide marketing communications.
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Source: Collected from you.
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Disclosure: Shared with our processor Shopify and payment/shipping providers.
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Personal Information Collected: Name, billing/shipping address, payment details, email, and phone number.
Customer Support Information
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Purpose: To provide customer support.
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Source: Collected from you.
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Disclosure: Shared with customer support providers.
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Personal Information Collected: Any additional data provided for support.
Minors
The Site is not intended for individuals under 18. If you believe your child has provided us with Personal Information, contact us for deletion.
Sharing Personal Information
We share your Personal Information with service providers to fulfill contracts and provide services. For example:
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Shopify (privacy policy: https://www.shopify.com/legal/privacy)
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Legal compliance and fraud prevention measures
Behavioural Advertising
We use Personal Information for targeted advertising:
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Google Analytics (privacy policy: https://www.google.com/intl/en/policies/privacy/)
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Advertising platforms using cookies and tracking technologies
Opt-Out Links:
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Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
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Digital Advertising Alliance: https://optout.aboutads.info/
Using Personal Information
We use your Personal Information to provide our services, process payments, fulfill orders, and send updates on products and offers.
Retention
We retain your Personal Information for record-keeping unless you request deletion.
Automatic Decision-Making
Shopify uses limited automated decision-making to prevent fraud.
Selling Personal Information
We do not sell Personal Information as defined by the California Consumer Privacy Act (CCPA).
Your Rights
GDPR (For EEA Residents)
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Right to access, port, correct, update, or erase Personal Information.
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Data transfers comply with GDPR (Shopify’s GDPR compliance: https://help.shopify.com/en/manual/your-account/privacy/GDPR).
CCPA (For California Residents)
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Right to access, port, correct, update, or erase Personal Information.
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Contact us to exercise these rights.
Cookies
We use cookies to improve your experience and track interactions. You can manage cookies through your browser settings. Removing cookies may impact website functionality.
Do Not Track
We do not alter data collection practices in response to "Do Not Track" signals.
Changes
We may update this Privacy Policy as needed.
Complaints
To file a complaint, contact us. If unsatisfied, you may lodge a complaint with your local data protection authority.
Last updated: February 26, 2025